Customs’ system issues delaying travelers at airports, including Dulles
An issue with the processing systems is slowing down travelers at several airports across the U.S., Customs and Border Protection said Friday.
That includes Dulles International Airport in Virginia, where travelers have tweeted about long lines and waits. The outage is affecting international arrivals.
Nationwide outage of US CBP computer systems. Easily 5,000+ passengers in line at Dulles. pic.twitter.com/JGJD95sfFx
— Rebekah Tromble (@RebekahKTromble) August 16, 2019
“CBP is experiencing a temporary outage with its processing systems at various air ports of entry & is taking immediate action to address the technology disruption,” the agency tweeted shortly after 5 p.m.
Some airports, such as JFK, LAX and Sea-Tac, have told travelers via Twitter that officers have been processing people manually.
A BWI Marshall Airport spokesperson said the issue was not impacting the airport at this time.
CBP officers are working to process travelers as quickly as possible while maintaining the highest levels of security.
— CBP (@CBP) August 16, 2019
A CBP personnel said that agency is holding daytime staff to help process travelers.
Across the country traveler posted pictures of long lines at Kennedy International Airport in New York and at O’Hare International Airport in Chicago.
This is a developing story. Stay with WTOP for the latest.